Why Choose SLP North America?
SLP North America Inc do not have, or wish to imply any connection whatsoever with any Dealers / Manufacturers and / or their branding. Any part numbers used in any way within this site and / or application[s] are exclusively for reference purposes and do not indicate or imply any connection between SLP North America Inc and any Dealer / Manufacturer and / or their parts / systems whatsoever. This Product is not a Genuine Original Equipment Part. This product is fully interchangeable with the Original Equipment Part. All new products sold are covered by the SLP North America Inc 36 months warranty.
You can view our full Terms and Conditions here
2600 Pinemeadow Ct
US-30096 Duluth
USA
Copyright © SLP North America 2026
E-handel av Partnersense
HOW TO FILL IN OUR WARRANTY CLAIM REPORT
Effective May 2024 – Valid Until Further Notice
This warranty policy applies to all parts and components manufactured or supplied by Swedish Lorry Parts (SLP) and sold to customers through SLP North America Inc. or its authorized partners.
SLP North America warrants that its parts and components are free from defects in material or workmanship when used under normal operating conditions and installed by qualified personnel. The warranty coverage is valid for a period of thirty-six (36) months from the date of delivery, or up to six thousand (6,000) operating hours, or one hundred twenty thousand (120,000) kilometers (equivalent to seventy-four thousand five hundred [74,500] miles), whichever comes first.
Should a defect arise during the applicable warranty period, SLP’s obligation is strictly limited to one of the following, at its sole discretion: reimbursement of the original purchase price, repair of the defective product, or replacement of the defective part. Any product deemed defective must be examined and validated by SLP before any warranty action is authorized. It is the customer’s responsibility to ensure that all relevant documentation and physical parts are submitted in a timely manner as part of the warranty claim. A warranty authorization number must be obtained through the SLP North America Warranty Department before any claim can be processed.
All warranty submissions must be supported by the required documentation, including purchase details, technical explanation of the failure, and applicable photographs or service reports. The customer must submit this information within 30 days of receiving a claim number. If SLP requests return of the defective part, it must be shipped back within 90 days; failure to return the part within this period will result in rejection of the claim.
Warranty coverage is conditional upon the proper use and maintenance of the part. It is the responsibility of the end user or mechanic to evaluate each part for its suitability prior to installation. SLP assumes that all parts are installed by a professional technician in accordance with the original equipment manufacturer’s guidelines.
This limited warranty shall be considered void if the product has been subject to unauthorized repairs, alterations, improper installation, or any operation outside the scope of its intended use. Parts that fail due to accidents, misuse, negligence, inadequate lubrication or cooling, contamination, or overloading are not covered under this policy. SLP accepts no responsibility for failure resulting from the use of incorrect fluids or fuel, or any installation that does not follow the manufacturer’s recommendations. Fluids and fuels must be sourced from uncontaminated supplies and used according to specifications.
The warranty does not cover consumable items or components that are expected to wear out over time as part of normal operation. This includes, but is not limited to, filters, belts, brake pads, fuses, shock absorbers, wiper blades, and other service-dependent components. These items must be replaced on a maintenance schedule appropriate to the equipment and its use. Furthermore, SLP’s warranty does not extend to indirect or consequential losses, including but not limited to, loss of use, rental costs, towing, downtime, or lost income.
In the event that a claim is denied, any inquiries, objections, or formal appeals must be submitted in writing within 10 days of the denial notice. If no appeal is received within this timeframe, SLP will consider the case closed, and any returned part(s) will be scrapped.
No agent, distributor, employee, or third party is authorized to modify, amend, or extend the terms of this warranty in any way. All warranty decisions are made exclusively by SLP and are considered final unless otherwise confirmed in writing by an authorized representative of SLP North America Inc.
This policy was revised in May 2024 and remains valid until officially updated or withdrawn.
We're here to help if you have any questions.
📞 (470) 372-8994